Last updated: April 2026
At Provelty Enterprises (operator of udyam-registration.com), we value the trust you place in us and are committed to protecting the personal and business information you share while using our services. This Privacy Policy explains what information we collect, why we collect it, how we use and safeguard it, and the choices available to you.
By using our website or engaging our services, you consent to the practices described in this Policy. If you do not agree, please refrain from using our services.
At a glance: We collect only the information necessary to complete your Udyam Registration or related service. We never sell your data, and we use reasonable technical and organisational measures to keep it secure.
1. Who We Are
We are a private consultancy. We are not affiliated with the Government of India or the Ministry of MSME.
2. Information We Collect
2.1 Information You Provide Directly
When you use our services or submit a form on our website, we may collect:
- Personal identifiers: name, date of birth, gender, social category.
- Government identifiers (for registration filing): Aadhaar number, PAN number, GSTIN (where applicable).
- Contact details: email address, mobile number, correspondence address.
- Business details: enterprise name, type of organisation, business activity, NIC code, date of commencement, number of employees, investment & turnover details.
- Bank & financial details: bank account number and IFSC (used only for entry into the official Udyam form).
- Payment information: We do not store your card, UPI, net banking, or wallet credentials. All payments are processed by PCI-compliant third-party payment gateways (e.g., Instamojo). We receive only a transaction ID and payment status.
- Communications: messages, emails, or call notes exchanged with our support team.
2.2 Information Collected Automatically
When you visit our website, certain data is collected automatically:
- Device & browser information: device type, operating system, browser type and version, screen resolution.
- Usage data: pages visited, links clicked, time spent on pages, referring website, search queries that led you to us.
- Network data: IP address, approximate geographic location (city-level).
- Cookies & similar technologies: small files stored on your device to remember preferences and enable analytics (see Section 7).
3. How We Use Your Information
We process your information for the following purposes:
- Service delivery: to file your Udyam Registration application, correct or update an existing registration, retrieve a lost registration, or print/download your certificate.
- Authentication: to verify your identity via Aadhaar-linked OTP on government systems.
- Communication: to share certificate files, respond to queries, send status updates, and deliver relevant support.
- Payment processing: to reconcile payments and process refunds where applicable.
- Legal compliance: to comply with applicable laws, respond to lawful requests, prevent fraud, and enforce our Terms & Conditions.
- Service improvement: to analyse aggregate usage patterns, troubleshoot technical issues, and improve our website and services.
4. Legal Basis for Processing
We process your personal information on one or more of the following bases:
- Consent: you voluntarily submit information to avail our services.
- Contract: processing is necessary to perform the consultancy services you requested.
- Legal obligation: processing is required to meet our regulatory or statutory duties.
- Legitimate interests: limited processing to operate, secure, and improve our services without overriding your rights.
5. How We Share Information
We do not sell or rent your personal information. We share it only in the following circumstances:
- Official Udyam Portal: information necessary to submit your registration application is entered into the official Udyam Registration portal at udyamregistration.gov.in, operated by the Ministry of MSME.
- Payment partners: our payment gateway (e.g., Instamojo) processes your payment and shares only transaction confirmations with us.
- Service providers: we use trusted third-party platforms to operate our website and CRM — including Zoho (lead management), Google Tag Manager & Analytics (website analytics), Google reCAPTCHA (bot protection), and email delivery services. These providers process data on our behalf under contractual confidentiality obligations.
- Legal authorities: where required by law, regulation, court order, or to protect our legal rights, prevent fraud, or enforce our Terms.
- Business transfer: in the event of a merger, acquisition, or asset sale, your information may be transferred to the successor entity, subject to continued protection under this Policy.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- SSL/TLS encryption for data transmitted to and from our website.
- Access controls restricting personal data to authorised staff members on a need-to-know basis.
- Strong password policies and two-factor authentication where possible for internal systems.
- Use of PCI-DSS compliant payment gateways; no storage of card or bank credentials on our servers.
- Regular review of our data handling practices.
Despite our efforts, no method of transmission or storage is 100% secure. You acknowledge and accept this inherent risk when sharing information over the internet.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience and understand how our website is used.
Types of cookies we use
- Essential cookies: needed for core functionality such as form submission and session management.
- Analytics cookies: used by Google Analytics / Google Tag Manager to measure traffic, popular pages, and user behaviour (in aggregate).
- Security cookies: used by Google reCAPTCHA to detect and block automated abuse.
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of the website.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil the purposes described in this Policy (typically the duration of your active engagement plus a reasonable post-service support window).
- Comply with applicable legal, tax, and accounting obligations (generally up to 7 years for financial records under Indian law).
- Resolve disputes, enforce agreements, and defend legal claims.
Once retention periods expire, your information is securely deleted or anonymised.
9. Your Rights
You have the following rights regarding your personal information:
- Access: request a copy of the personal data we hold about you.
- Correction: request that we correct inaccurate or outdated information.
- Deletion: request deletion of your information, subject to our legal and contractual retention obligations.
- Withdraw consent: withdraw any previously given consent; this will not affect the lawfulness of processing done before withdrawal.
- Object & restrict: object to or request restriction of certain types of processing.
- Portability: request your data in a structured, machine-readable format.
- Grievance redressal: raise concerns regarding data handling practices.
To exercise any of these rights, email us at info@udyam-registration.com with the subject line “Privacy Request”. We will respond within 30 days.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it.
11. Third-Party Websites
Our website may link to external websites, including the official Udyam portal and government resources. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any information.
12. International Transfers
Most of our service providers host data within India or in data centres with equivalent protections. Where data is transferred outside India (for example, by cloud analytics providers), we rely on contractual safeguards and provider certifications to ensure appropriate protection.
13. Changes to this Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any update will be published on this page with a revised “Last updated” date. Material changes will be highlighted where practicable. Continued use of our services after an update constitutes acceptance of the revised Policy.
14. Contact & Grievance Officer
For any privacy-related question, request, or complaint, please contact:
- Company: Provelty Enterprises
- Email: info@udyam-registration.com
- Phone: +91 89569 04650
- Address: Flat No. 6, Pushpali Apartments, Wr Paranjape Rd, Ganeshwadi, Shivajinagar, Pune, Maharashtra 411004, India
- Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST
Related policies: Terms & Conditions • Refund Policy